| Service | Charge |
| Inside wiring from RJ45 Wall Jack to NID (optional) | $88.00 |
| Field Service Technician Dispatch | $88.00 |
| During business hours - 1st hr/minimum charge. Each additional 15 minutes | $20.00 |
| Field Service Technician Dispatch | $100.00 |
| During non-business hours - 1st hr/minimum charge. Each additional 15 minutes | $25.00 |
| Reschedule. If done after 12:00 noon on the business day preceding the installation | $162.50 |
| Move (prices are on a case by case basis) | |
| Change of Service between technologies (involve a truck roll) i.e. IDSL to SDSL | $199.00 |
| Change of Service within technology (no truck roll) i.e. 384K to 768K | $99.00 |
| Move from one business location to another (the same DSL technology can apply as well) | $300.00 |
| Move from one residential location to another (the same DSL technology can apply as well) | $150.00 |